Shopping Help

 
 
 
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Shopping FAQs
What products are available for purchase?
Who can I speak with in order to determine what kind of computer system I need?
How will Lenovo handle my call?
How can I get technical support?
I need a manual? How do I get a replacement?
How do I order parts?


What products are available for purchase?
Please visit our Products page.
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Who can I speak with in order to determine what kind of computer system I need?
When you call Lenovo at 0800 446 833 - Option 1, your call will be routed to the representative most qualified to assist you.
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How will Lenovo handle my call?
When you call Lenovo on 0800 446 833, you will be prompted to select the option that identifies the subject of your inquiry, so that we can connect you to the representative that can assist you.
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How can I get technical support?
Technical support is available 24 hours a day, 7 days a week either online and via phone. For online support visit Lenovo Support

By phone, contact our service provider, the IBM PC Helpcentre at 0508 770 506. Please have your system's model number available so that your call can be directed to the most appropriate technical specialist. The model number is printed on your system near the system's serial number - here's an example: 2645-9ZU.

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I need a manual. How do I get a replacement?
If you no longer have the manual that was shipped with your product, you can get a replacement manual by identifying your system via our online selector tool.

Some personal computers have the manual pre-installed on the hard drive. If you prefer a printed copy, please contact our service provider, the IBM PC Helpcentre at 0508 770 506.
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How do I order parts?
If you know the part you would like to purchase, you can either use the search field located at the top of every page of the website to search for that part, or visit the upgrades and accessories section of the website to look for your part.

Alternatively, if you cannot find the part online, you can call Lenovo at 0800 446 833 - Option 4 for spare parts.
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